Contact Us – Child Support Services

lacounty.gov Customer Contact Center (866) 901-3212 ADA Assistance

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Our Locations

Business hours are from 8:00 a.m. to 5:00 p.m.

Office Locations-Los Angeles County Child Support Services

Van Nuys Division

7555 Van Nuys Blvd.
Van Nuys, CA 91405

Click this link for an in-office appointment.

Click this link for an appointment by phone.

General Information: (866) 901-3212
Attorney Only Line: (818) 904-7370
Ex Parte Notices: (818) 904-7370
Fax Number: (818) 902-4400

Commerce Division

5500 S. Eastern Ave.
Commerce, CA 90040

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (323) 889-2812
Ex Parte Notices: (323) 889-2812
Fax Number: (323) 869-0590

Pomona Division

3179 Temple Ave.
Pomona, CA 91768

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (909) 378-1193
Ex Parte Notices:(909)378-1119
Fax Number:(909) 859-2008

South Los Angeles Division

8300 S. Vermont Ave.
Los Angeles, CA 90044

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (323) 965-6577
Ex Parte Notices: (323) 965-6577
Fax Number: (323) 789-6698

Torrance Division

20221 S. Hamilton Ave.
Torrance, CA 90502

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (310) 354-6511
Ex Parte Notices: (310) 354-6511
Fax Number: (310) 538-9107

Antelope Valley Division

42281 10th Street West
Lancaster, CA 93534

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (661) 940-2060
Ex Parte Notices: (661) 940-2060
Fax Number: (661) 940-2091

Magnolia Place Satellite Office

(every Thursday from 8am-5pm)

1910 Magnolia Avenue, Los Angeles CA 90007

Office Locations-Los Angeles County Child Support Services

Van Nuys Division

7555 Van Nuys Blvd.
Van Nuys, CA 91405

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (818) 904-7370
Ex Parte Notices: (818) 904-7370
Fax Number: (818) 902-4400

Commerce Division

5500 S. Eastern Ave.
Commerce, CA 90040

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (323) 889-2812
Ex Parte Notices: (323) 889-2812
Fax Number: (323) 869-0590

Pomona Division

3179 Temple Ave.
Pomona, CA 91768

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (909) 378-1193
Ex Parte Notices:(909)378-1119, (909) 378-1107
Fax Number:(909) 859-2008

South Los Angeles Division

8300 S. Vermont Ave.
Los Angeles, CA 90044

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (323) 965-6577
Ex Parte Notices: (323) 965-6577
Fax Number: (323) 789-6698

Torrance Division

20221 S. Hamilton Ave.
Torrance, CA 90502

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (310) 354-6511
Ex Parte Notices: (310) 354-6511
Fax Number: (310) 538-9107

Antelope Valley Division

42281 10th Street West.
Lancaster, CA 93534

Click this link to make an appointment at this location

General Information: (866) 901-3212
Attorney Only Line: (661) 940-2060
Ex Parte Notices: (661) 940-2060
Fax Number: (661) 940-2091

Magnolia Place Satellite Office

(every Thursday from 8am-5pm)

1910 Magnolia Avenue, Los Angeles CA 90007

Customer Contact Center

Case information is available through our Automated Voice Response System by telephone 24 hours a day, 7 days a week. The telephone number, which can be called from anywhere in the United States, is (866) 901-3212.

The Customer Contact Center is available Monday through Friday, from 7:00am to 5:00pm. The best time to call to speak with a Child Support Representative is Tuesday through Friday between the hours of 7 a.m. and 9 a.m. We provide services in English and Spanish.

Services are also available for our speech or hearing impaired customers through our Tele Typewriter (TTY) number: (866) 399-4096.

Stanley Mosk Courthouse

Stanley Mosk is located at 111 N. Hill Street, Los Angeles CA 90012; between Hill Street and Grand Avenue.

If you need to reach us at the courthouse ON YOUR COURT DATE, you may contact us at the Customer Contact Center: (866) 901-3212

Out-Of-State

If you have a case involving parties who live in different states, you may contact our Intergovernmental Division:

General Information: (866) 901-3212
Attorney Only Line: (323) 837-1758
Ex Parte Notices: (323) 837-1758
Fax Number: (323) 890-8532

Feedback

Have a question, need help, or want to share an idea? Were you able to find what you wanted on our website? Have ideas for improvements? We would like to hear from you. Please complete and submit the feedback form below:

Glossary Terms

Answer: A legal document that responds to a Complaint and must be filed with the court by the Person Paying Support. In general, an Answer can be used to ask for genetic testing or a chance to go to court about the amount of child support. A blank Answer form is served on the Person Paying Support with the Summons and Complaint/Proposed Judgment.

Arrears: Past-due unpaid support, including interest.

CalWORKs: Welfare Program

Central Civil West (CCW): Central Civil West District of the Superior Court of California, County of Los Angeles. The courthouse is located at 600 S. Commonwealth Avenue, Los Angeles, CA 90005.

Court Hearing: If the PPS files an Answer with the court clerk, the case will be scheduled for a court hearing. A PPS may request Genetic Testing to determine if he is the biological father of the child and may ask the court to decide the amount of child support. If the PPS does not attend the hearing, the court may make an order without him or her.

CSSD: Los Angeles County Child Support Services Department – The agency responsible for managing the child support program in Los Angeles County.

Default: An action that is automatically taken when someone does not respond to legal papers or show up to court as expected.

Default Judgment: In general, if the PPS did not file an Answer to the S&C within 30 days, and a stipulation has not been reached, the judicial officer may enter a Judgment by default. This means the judicial officer may enter a final Judgment based on the terms of the Proposed Judgment, without a court hearing and without any input from the PPS.

Direct Deposit: You can have the payments automatically deposited into a checking or savings account. There are several ways to enroll

Electronic Payment Card (EPC): You receive a Mastercard branded card that works like a debit card. You can receive support payments easier, faster and have access to the funds 24 hours a day, 7 days a week. The card can be used everywhere Mastercard is accepted. Some fees may be associated with the Electronic Payment Card.

Emancipate: Refers to legal emancipation, which frees a minor child (under 18) from the parents’ control if the minor marries, joins the armed forces, or gets a court order of emancipation. A parent does not have to pay current child support for an emancipated minor.

File: Submitting paperwork to the court clerk.

Guideline Calculator: The California Guideline Child Support Calculator – Online tool that can be used to estimate the amount of child support that may be ordered in your case. The calculator is based on child support guidelines set by law in California.

Income Withholding Order (IWO): Income Withholding Order – A document that tells an employer to withhold a specific amount of money from a Person Paying Support's wages for support and to send it to the State Disbursement Unit.

Judgment: A final determination by the court about the rights and responsibilities of the parties in a case, which usually establishes parentage (who the parent of the child is), and orders child support and health insurance.

Judicial officers: A Judge, or a Commissioner who is appointed by a Judge to hear a child support case.

Local child support agency (LCSA): The agency in each county that is responsible for managing the child support program.

Modification: A court-ordered change to an order, e.g., the amount of current child support ordered may be modified up or down.

National Medical Support Notice (NMSN): A notice that acts as an order requiring the employer (or other group providing health insurance) to enroll the employee’s child in the employer’s health insurance plan.

NRPS: A document that tells the Person Paying Support that support payments must be made to the State Disbursement Unit.

Order: A command of the court that decides an issue or directs action.

Parentage: Parent-child relationship (who the parent of the child is).

Passport Denial Program (PDP): Passport Denial Program.

Person Paying Support (PPS): Parent who the child does not live with most of the time.

Person Receiving Support (PRS): Parent or legal caretaker who the child lives with most of the time.

PPS: Person Paying Support - Parent who the child does not live with most of the time.

PRS: Person Receiving Support – Parent or legal caretaker who the child lives with most of the time.

Serve: Deliver legal paperwork to a party.

Servicemembers Civil Relief Act (SCRA): Servicemembers Civil Relief Act – Provides special protections to active members of the armed forces.

State Disbursement Unit (SDU): State Disbursement Unit – A central payment processing site that is responsible for collecting and distributing child support payments.

Stipulation: Agreement.

Summons and Complaint and Proposed Judgment (S&C): Summons and Complaint/Proposed Judgment – A set of legal documents filed with the court and served on the Person Paying Support telling him or her of the lawsuit for parentage or child support.

Van Nuys Division

7555 Van Nuys Blvd. Van Nuys, CA 91405

Commerce Division

5500 S. Eastern Ave. Commerce, CA 90040

Pomona Division

3179 Temple Ave. Pomona, CA 91768

South Los Angeles Division

8300 S. Vermont Ave. Los Angeles, CA 90044

Torrance Division

20221 S. Hamilton Ave. Torrance, CA 90502

Antelope Valley Division

42281 10th Street West Lancaster, CA 93534

Magnolia Place Satellite Office

(every Thursday from 8am-5pm)

1910 Magnolia Avenue, Los Angeles CA 90007

Van Nuys Division

7555 Van Nuys Blvd. Van Nuys, CA 91405

Commerce Division

5500 S. Eastern Ave. Commerce, CA 90040

Pomona Division

3179 Temple Ave. Pomona, CA 91768

South Los Angeles Division

8300 S. Vermont Ave. Los Angeles, CA 90044

Torrance Division

20221 S. Hamilton Ave. Torrance, CA 90502

Antelope Valley Division

42281 10th Street West. Lancaster, CA 93534

Magnolia Place Satellite Office

(every Thursday from 8am-5pm)

1910 Magnolia Avenue, Los Angeles CA 90007

Customer Contact Center

Stanley Mosk Courthouse

Out-Of-State

Feedback

7555 Van Nuys Blvd.
Van Nuys, CA 91405

5500 S. Eastern Ave.
Commerce, CA 90040

3179 Temple Ave.
Pomona, CA 91768

8300 S. Vermont Ave.
Los Angeles, CA 90044

20221 S. Hamilton Ave.
Torrance, CA 90502

42281 10th Street West
Lancaster, CA 93534

7555 Van Nuys Blvd.
Van Nuys, CA 91405

5500 S. Eastern Ave.
Commerce, CA 90040

3179 Temple Ave.
Pomona, CA 91768

8300 S. Vermont Ave.
Los Angeles, CA 90044

20221 S. Hamilton Ave.
Torrance, CA 90502

42281 10th Street West.
Lancaster, CA 93534