Director's Message

Genie Chough, Interim Director

Welcome to the Los Angeles County Child Support Services Department!

As Interim Director, I am honored to lead a team dedicated to one vital mission: Ensure children thrive.

Research from organizations like the National Institutes of Health (NIH) and Cornell University indicate that when parents contribute to a child’s financial well-being, the impact is profound—leading to improved health and better educational outcomes.

Beyond the data, we know that for a child, seeing both parents contribute to their upbringing is a powerful indicator of love, providing the emotional stability they need to feel truly secure.

What We Do

We help parents from all over the world:

  • Locate Parents
  • Establish Parentage
  • Engage with Parents to Establish, Pay and Modify Orders and Medical Support

A Compassionate Approach to Child Support

Our goal is to partner with parents, not penalize them. Our child support program is not the one from years past. While our work involves the Court system, we are no longer part of the District Attorney’s Office. Today, we are a standalone social services department, providing a supportive environment where we work with both parents to ensure children receive the financial and medical support they deserve based on what is fair and manageable.

How to Get Started

Getting the support your child needs is a straightforward process:

  1. Open a Case: You can apply for services online or text the word “Open” with your name and mailing address to (323) 596-0428.
  2. Schedule an in-person or virtual Appointment: Use the online appointment tool to choose between an in-person or virtual interview with one of our specialists.
  3. Visit Us: We have five convenient office locations across the county, including offices in Commerce, Pomona, Lancaster, South LA and Van Nuys.
  4. Call Us: You can also reach our Customer Contact Center at (866) 901-3212.

Our Commitment to You

We are here to help you navigate this process with respect and dignity. Whether you are providing support or receiving it, we view ourselves as your partner in building a stable future for your children.

We look forward to working with you to support the next generation.

Genie Chough, Interim Director