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A Person Receiving Support (PRS) can reopen his or her case at any time as long as the supported child is still a minor who has not emancipated. The age of majority in California is eighteen; however, if the child is a full time high school student, support extends to the date of graduation or nineteenth birthday, whichever occurs first. In all…

If you are a Person Receiving Support (PRS)  who is not receiving aid, you can close your case at any time. If there are arrears owed to the government, we will leave the case open and continue to enforce those arrears but will stop enforcing the support owed to you. If you are a PRS who is receiving…

When a case is closed it means that we will no longer provide services for that case. The fact that a case is closed does not affect the underlying orders for support. This means that if the Person Paying Support (PPS) was ordered to pay current support, he or she must continue to pay that support to the Person…

A case opened or enforced by us can be closed for many reasons. To find out why your case was closed you can contact our Customer Contact Center at (866) 901-3212.